Frequently Asked Questions
Many of our customers have specific questions about our professional floor services. Here are just a few of the frequently asked questions we hear at Elbow Grease Cleaning Services.
How much time will it take?
This varies depending on size, and condition of the floor.
How much time will it take to dry?
Floor dryer fans are used, but floors usually need to cure 24 hours.
Do I need to move furniture?
You can move the furniture, or we will move for an additional fee.
How much does its cost for floor services?
Cost typically ranges between $.35-$1.00 per square sq. ft
What if I'm not happy with my floor service?
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
HOW OFTEN SHOULD I HAVE MY FLOORS STRIPPED AND WAXED?
Most floors are stripped and waxed every 12 months.
DO I HAVE TO BE HOME OR AT MY BUSINESS FOR MY CLEANING?
It’s completely up to you. If you’re not going to be home or at your business, make sure you let us know how to access your building by phone or email before your scheduled service.
DOES MY FLOOR EXPERT ARRIVE AT THE EXACT TIME I BOOK?
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your floor expert will be late, you will be contacted to let you know the ETA.
DO YOU WORK AT NIGHT?
Yes, we typically work nights and weekends.
HOW SHOULD I CLEAN MY FLOORS?
Floors should be swept and mopped with a neutral cleaner.
DO YOU PROVIDE THE SUPPLIES?
Yes, we provide all the supplies needed.
WHAT SERVICES DO YOU OFFER?
We offer a range of services from one-time or yearly floor wax & strip to monthly floor buffs & scrubs to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button halfway down the page.
HOW MANY COATS OF WAX ARE USED ON FLOORS?
Typically, 3-4 coats of quality high solid wax are recommended. We only used more coats in extreme circumstances.
HOW DO I MAINTAIN MY FLOORS?
Regular sweeping, mopping and monthly services such as buffs and scrubs.
WHERE CAN I GET FLOOR CLEANER?
Local hardware stores, or contact us and we can provide cleaners.